Year: 2024
November ’24 – Final episode
In this final episode for the year, we cover off the last of the important features for setting up your CloudPBX – don’t miss it!
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October ’24 – Advanced series part 3
This month, we dove into advanced PBX configurations and call flow setups. The session covered key topics such as:• Configuring time conditions for office hours and after-hours messages• Setting up group voicemails for sales, support, and accounts departments• Advanced call routing, custom feature codes, and timeout setting
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September 2024 – Advanced series Part 2
In today’s webinar, we took a deep dive into advanced PBX configurations, covering queue settings, the differences between queues and hunt lists, call recordings, and more. 🎉 Congratulations to Soon van der Walt!Soon won the R1000 Takealot voucher for answering our competition question correctly. Remember, you could be our next winner – find out more […]
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August ’24 webinar – part one: advanced Cloud PBX set up
In today’s webinar, the focus was on setting up a fully-fledged inbound Cloud PBX system with an emphasis on creating a comprehensive call flow. The session outlined a series of steps beginning with setting up extensions and time conditions, then creating media files and configuring queues, and finally integrating an Interactive Voice Response (IVR) system. […]
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July ’24 Webinar – CLI and outbound calls
Here’s a quick recap of what you might have missed:Caller Line Identity (CLI): Outbound calls must display a configured CLI CLI must be an African number and an approved network ID How to configure CLI in the reseller portal and cloud PBX extensions. Cloud PBX Outbound Call Restriction: Abuse Detection: Monitors for suspicious activities like […]
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June ’24 Webinar: Downgrades, passwords and more
Here’s a quick recap of what you might have missed: You can now create multiple user accounts with different access levels (admin, billing, support) and it’s important to use individual email addresses for tracking activity and resetting passwords. Users will need to reset their own passwords, so ensure each has a unique email address. Billing […]
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May ’24 Webinar: all the TLA’s you need to know
Don’t miss this month’s webinar where we speak about all the three letter acronyms in the business, and show you how best to optimize your settings. Also, catch up on the latest RICA requirements and the documentation you need to have on hand to be on the right side of the law.
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April ’24 Webinar: New Features!
Our latest updates to KEVO, our VOIP platform for resellers, include a password reset feature, a colour-coded customer list, customer account invoice dates, user creation with the ability for resellers to add admin users, and customizable invoice logos. Don’t miss this one:
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March ’24 Webinar – compliance, ICASA and RICA
This month we step through some regulation and compliance pointers that all resellers should be aware of – tips and tricks to make sure your customers don’t lose their voice for not having the right documentation.
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February ’24 Webinar – new features: API, Invoices
In this month’s webinar recording, we delve into our API and streamlined client invoices features. As technology continues to evolve, we’re empowering our resellers with innovative tools to enhance communication and billing processes. Watch the webinar to see how to leverage these features and more for your customers.
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