Here’s a quick recap of what you might have missed:
Caller Line Identity (CLI):
- Outbound calls must display a configured CLI
- CLI must be an African number and an approved network ID
- How to configure CLI in the reseller portal and cloud PBX extensions.
Cloud PBX Outbound Call Restriction:
- Abuse Detection: Monitors for suspicious activities like frequent calls to the same number.
- Call Cost Limits: Set daily/monthly call cost limits and warnings for extensions.
- Outbound Destination: Restrict or allow calls to certain destinations using regex.
- Working Hours Restriction: Restrict outbound calls to specific working hours
Implementation:
- Detailed steps to configure CLI and call restrictions in the portal.
- Importance of deregistering and registering accounts for changes to take effect immediately.
