April Webinar: SIP Brigade
This month we shared an update on the new number portability for non-geographic numbers and how things are working. We also shared a step by step overview and walkthrough of the SIP Brigade functionality and how you could use this to monetise quality and performance for your clients. We’ll be setting up for our next […]
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March Webinar: Phone Provisioning
This month we shared news about the new number portability for non-geographic numbers and what to expect. We also shared a new feature we’ve added to our platform; and took the team through detailed steps on phone provisioning.
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February ’22 Webinar – Add sub-resellers
This month we focus on how you can extend your reach as a reseller and gain traction for market share. We also discuss two topical trends in the industry – number portability and Telkom’s 18,544% increase in international calling rates. Number portability regulations to turbo-charge telecoms sector | ITWeb Telkom call rate increased by 18,544% […]
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How to log a support ticket
There are two ways that a support ticket can be logged with the Wanatel support team. It’s important to supply the support team with as much information as possible to ensure a speedy resolution. Option 1: Send email to support@wanatel.net To open a ticket: Please ensure that as much information as possible is supplied in […]
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December Webinar: Speed up support
This month we share trade secrets with you – see how we resolve tickets in a technical environment. We also share how you can take control of your client set up and technical environments to troubleshoot faster, reduce mean time to resolution and improve customer sat. Access the recording here Get to our simple how-to […]
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November Webinar: Config tips and tricks
This month we share configuration secrets – join Jaymin Dave as we share all you need to know to improve SIP registrations and optimise your VoIP network configurations. This one is for the techies! We cover firewall configurations, and general network configs showing you the best way to ensure smooth SIP registrations for your customer […]
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October Webinar: Cloud PBX part 2
Find out more about our feature-rich Cloud PBX – set-up, self-service features and more. This is a deep dive into the Wanatel white-label Cloud PBX offering – how to set up call campaigns, and advanced configurations. We show you just how easy it is to offer your customers control over the cost of cloud communications […]
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September Webinar: Cloud PBX part 1
Find out more about our feature-rich Cloud PBX – set-up, self-service features and more. This is a deep dive into the Wanatel white-label Cloud PBX offering – how to set it up, choose features, add reporting and maintain billing for your customers. We show you just how easy it is to offer your customers control […]
Read MoreAugust Webinar: sales templates
Covering a whistle-stop tour of the value-added services you can leverage to increase margins and customer satisfaction. Find the templates you need to calculate projected savings for your customers, provide suggestions on sales proposals, and how to find extra value in contracts. Access the recording here.
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