How to guides
Guides for our resellers
October Webinar – Reseller Basics Part 1
This month Evan takes us through fundamental advice on how best to set up and use the Wanatel platform as a reseller. All the configurations and advice you need, in a step by step, on-screen recording. Share this with your team, your new hires, and watch it as a refresher to make sure you are […]
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September Webinar – Outbound Calling
This month we step through the settings for Outbound Calling Restrictions and recap on handset configurations – highlighting how to get the best out of your Wanatel network.
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August Webinar – handset configs
This month we focused on how best to configure your handsets – do’s and don’ts and how to best work with the Wanatel network. We also cover the statistical menu that provides great reporting and analytics to you. Watch now and refer to the do’s and don’ts suggestions from Evan listed below: Suggestions : Reserve […]
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How to log a support ticket
There are two ways that a support ticket can be logged with the Wanatel support team. It’s important to supply the support team with as much information as possible to ensure a speedy resolution. Option 1: Send email to support@wanatel.net To open a ticket: Please ensure that as much information as possible is supplied in […]
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Proposal template
Use this generic proposal template for your company’s Cloud PBX solution – just fill in your company details, customer costing and get your customer’s quote ready in an instant. Download here Excel Spreadsheet Guide here The information and documentation provided by us is for general informational purposes only. All information is provided in good faith, […]
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How-to guides
Follow these easy step-by-step guides to help you get the best out of your Wanatel partnership – resolve customer queries and troubleshoot issues easily Wanatel Sales Process How to port a number Troubleshoot SIP issues Troubleshoot onsite devices The information and documentation provided by us is for general informational purposes only. All information is provided […]
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