For those who missed it — or would like to revisit the content — the recording is now available to watch at your convenience.
In this session, Evan introduced the new ticketing module in eCIRRUS, walked through the setup process, and demonstrated key features designed to help you streamline support and manage client queries more efficiently.
If you have any questions or would like support implementing the ticketing module, feel free to reach out to our team.
🔥 Key takeaways from today’s session:✅ International Tariff Increase – Effective 1st April, international call rates have increased, with a significant hike for China (from R4.10 to R16.30 per minute). Ensure you review your client accounts and check your call plan markups to adjust accordingly. ✅ Upcoming VAT Increase in South Africa – The proposed […]
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Missed the live launch of eCIRRUS? No problem! You can now watch the on-demand recording and see how our powerful new ERP solution is designed to streamline operations for ISPs and VoIP resellers. Discover how eCIRRUS can enhance efficiency, automate key processes, and help you scale with ease. Watch the webinar and see the platform […]
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Here’s a quick recap of what you might have missed: You can now create multiple user accounts with different access levels (admin, billing, support) and it’s important to use individual email addresses for tracking activity and resetting passwords. Users will need to reset their own passwords, so ensure each has a unique email address. Billing […]
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